Shipping & Returns Policy
Stick & Strum Shipping & Returns Policy
Shipping
Every set is made to order. Please allow 3–5 business days for production before shipping.
We ship via USPS Ground Advantage by default (tracking included).
Typical delivery time is 3–5 business days for U.S. orders.
International Orders
Yes, we ship internationally to most countries, with shipping rates calculated at checkout. Delivery times vary by destination, and customers are responsible for any customs duties, taxes or import fees charged by their country.
Returns & Exchanges
Because our products are custom printed, all sales are final.
However, if you receive a defective or damaged item, please contact us within 7 days of delivery for a replacement or store credit.
For help with your order, email:
📧 stickandstrum01@gmail.com
Include your order number and photos of the issue.
Cancellations
Orders may be canceled within 12 hours of purchase if production has not started.